jli4 Privacy Policy — Your Data, Our Responsibility

1 Introduction

jli4 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.

This Policy applies to all personal data collected through the jli4 website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform"). It is designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.

2 Personal Data We Collect

jli4 collects personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The categories of data we collect include:

2.1 Registration Data

When you create a jli4 account, we collect your full legal name, date of birth, email address, Philippine mobile number, and a password of your choosing. This information is required to establish and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with Philippine gaming regulations and anti-money laundering requirements, jli4 may collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership.

2.3 Financial Data

We collect information about your deposits, withdrawals, and transaction history on the jli 4 platform. Payment method details (such as GCash account numbers, PayMaya details, or bank account information for BPI, BDO, or Metrobank) are collected solely for the purpose of processing transactions. Full payment credentials are handled by our certified payment processors and are not stored in plain text on our servers.

2.4 Usage & Technical Data

When you use the jli4 platform, we automatically collect certain technical information including your IP address, device type, operating system, browser type and version, pages visited, time spent on pages, game history, and session duration. This data helps us improve platform performance and detect suspicious activity.

2.5 Communications Data

If you contact jli4 customer support via live chat, email, or any other channel, we retain records of those communications. This includes the content of your messages and any attachments you provide, and is used to resolve your queries and improve our support services.

2.6 Marketing Preferences

With your consent, jli4 collects information about your communication preferences, including whether you have opted in to receive promotional emails, SMS notifications, or push notifications about bonuses, new games, and platform updates.

3 How We Use Your Personal Data

jli4 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and secure your jli4 account, and to verify your identity in accordance with KYC requirements.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
• Platform Operation: To deliver the games, features, and services available on the jli4 platform, and to personalise your experience where applicable.
• Legal Compliance: To comply with applicable Philippine laws, gaming regulations, anti-money laundering obligations, and any lawful requests from regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Customer Support: To respond to your queries, complaints, and requests in a timely and effective manner.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, in line with our Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the overall quality and performance of the jli4 platform.

4 Legal Basis for Processing

jli4 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including gaming regulations and anti-money laundering statutes.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For marketing communications and certain optional data uses, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time.

5 Sharing Your Personal Data

jli4 does not sell, rent, or trade your personal data to third parties. We may share your data with trusted third parties only in the following circumstances:

5.1 Service Providers

We engage third-party service providers to assist in operating the jli4 platform, including payment processors (such as GCash and PayMaya partners), identity verification providers, cloud hosting services, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Legal Authorities

jli4 may disclose your personal data to Philippine government agencies, law enforcement bodies, or regulatory authorities where required by law, court order, or lawful regulatory request. This includes disclosures required under anti-money laundering regulations.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jli4's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity.

6 Cookies & Tracking Technologies

The jli4 platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyse platform usage. Cookies are small text files stored on your device when you visit our platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in to your jli4 account. These cannot be disabled.
• Performance Cookies: Used to collect anonymised data about how players use the platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and display options.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings or our cookie preference centre.

You can control cookie settings through your browser. Note that disabling essential cookies may affect the functionality of the jli4 platform.

7 Data Security

jli4 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent third parties.
• Two-factor authentication (2FA) options available for your jli4 account to add an extra layer of protection.
• Incident response procedures to detect, report, and address any personal data breaches in accordance with NPC notification requirements.

While jli4 takes all reasonable steps to protect your data, no system is completely immune to security risks. You are also responsible for keeping your jli4 login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

8 Data Retention

jli4 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and gaming regulations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
• KYC documentation is retained for the period required by applicable gaming and financial regulations.
• Customer support communications are retained for up to three (3) years from the date of the interaction.
• Marketing preference data is retained until you withdraw your consent or close your account.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.

9 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jli4:

• Right to Be Informed: You have the right to know what personal data jli4 collects about you and how it is used — which is the purpose of this Policy.
• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact the jli4 Data Privacy Officer via our support team. We will respond to all verified requests within fifteen (15) business days, as required by Philippine law.

10 Children's Privacy

The jli4 platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will immediately suspend the associated account, delete the data, and return any deposits made.

If you are a parent or guardian and believe that a minor has registered on the jli4 platform, please contact our support team immediately so we can take appropriate action.

11 Updates to This Privacy Policy

jli4 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you via email or a prominent notice on the jli4 platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how jli4 protects your data. Your continued use of the platform after any changes constitutes your acceptance of the revised Policy.

12 Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jli4 Data Privacy Officer. Our support team is available 24/7 via live chat on the platform. You may also reach us by email at: [email protected]

jli4  |  [email protected]  |  Philippines  |  This Privacy Policy was last updated on January 1, 2026.